Learning “soft” skills is worth the time and effort

Companies can benefit from improving the self-awareness, social awareness and communication skills of their employees, writes Shelley Row. But they too often don’t because such abilities are considered “soft” and aren’t acquired without effort. “‘Soft’ skills can’t be learned in a once-a-year breakout session. They deserve attention, investment, energy, and focus repeatedly and over time,” Row writes. SmartBrief/SmartBlog on Leadership (11